Driver and vehicle checks
Ask what checks apply to your proposed booking and how they’re confirmed.
Hayes · Hillingdon · Ealing
School runs & airport transfers across London
Pre-booked transport enquiries for families, schools, businesses and airport passengers. Based in Hayes, near Heathrow.
What we discuss before a journey
We start with the route, timings and arrangements that matter to your family or organisation.
Safe handovers
Agree where to meet and who should receive the passenger at each end.
Journey requirements
Discuss child seats or additional support directly so suitability can be checked.
Updates and concerns
Call the booking team to discuss a change or ask how to raise a safeguarding concern.
Choose the journey you need
Home-to-school journeys
Enquire about a regular route around your school timetable, including morning or afternoon journeys.
Plan a school runSchools and council transport teams
Discuss proposed routes, handover arrangements and documentation requirements with SILIG.
Talk to the teamOther pre-booked journeys
Ask about private-hire journeys, including local travel and Heathrow transfers. Availability depends on the trip.
Prepare your enquiryAbout SILIG
A West London transport company based in Hayes
SILIG Transport Services Ltd takes enquiries from families, schools and organisations planning passenger transport. Tell us what a workable journey looks like for you and we can discuss availability and next steps.
Meet the teamFrequently asked questions
Can I ask for mornings or afternoons only?
Yes. Tell us which days and directions you need so we can check availability.
How much does a school run cost?
Quotes depend on the route, timetable and journey requirements. Start with the postcodes and frequency.
Can I discuss additional passenger needs?
Call us so we can discuss the requirements privately and assess whether suitable arrangements are available.
How do I confirm a booking?
Call the booking team to confirm availability and receive a quote for your journey.
Who to speak to
Meet the team
Call SILIG and ask for the person who handles your enquiry.
Booking Coordinator
Discuss journey times, availability, fares or changes to a booking.
Call the booking team
Safeguarding Lead
Ask about handovers, passenger support or how to raise a concern privately.
Ask for safeguarding
Transport Operations
Discuss route planning, school and council enquiries, or driver opportunities.
Ask for operationsIllustrative role photographs.
Schools & councils
Discuss proposed home-to-school routes in West London. Share the general route, school start and finish times, and handover requirements so SILIG can assess the journey.
Discuss a routePlanning a school run?
Have the school name or postcode, the days needed and any schedule changes ready. Call privately about individual passenger support.
Request a school journeyJourney guides
Prepare your school run
Have pickup and drop-off postcodes, term dates, school times and the days you need ready.
Start a school run requestPlan an airport transfer
Have the airport, terminal, flight number, passenger count and luggage details to hand.
Start an airport requestConfirm, change or cancel
Keep your booking reference handy and speak to SILIG about availability, fares or changes.
Read booking informationDrive with SILIG
Interested in driving with SILIG? Call Transport Operations to discuss availability and the licence, vehicle and insurance details relevant to your enquiry.
Ask about driving with SILIGSCHOOL RUNS · AIRPORT TRANSFERS
Book a journey
Choose your journey type and tell us when and where you need to travel. SILIG will confirm availability and the fare before the booking is final.
For additional passenger support, call us to discuss the details privately.
Call 020 3488 6191PAYMENT
Pay for your confirmed journey
Use the payment link SILIG sends after confirming your journey and fare. Check the amount on the checkout page before paying.
After your booking is confirmed, open the payment link sent by SILIG. The checkout page shows the amount due and handles card payment.
Ask about a paymentWest London coverage enquiries
Hayes
SILIG’s operating base. Ask about regular and one-off routes.
Hillingdon
Share your pickup and destination postcodes for a route check.
Ealing and nearby areas
Ask about your route and preferred times. Each journey is reviewed individually.
Let’s discuss your journey
For passenger bookings, school transport or council route enquiries, speak to SILIG directly.
Call 020 3488 6191Operating centre
Unit 7, Adler Industrial EstateBetam Road, Hayes UB3 1ST
Call for enquiries. The operating centre is closed to visitors.
Booking, changes and privacy
When is my booking confirmed?
A request gives you a reference. Only SILIG can confirm acceptance. SILIG is responsible for providing the accepted journey and will tell you the fare or charging basis before you commit. Ask for the applicable waiting, cancellation and refund terms before accepting the quote.
How do I change or cancel a journey?
Call 020 3488 6191 with your booking reference. Ask the booking team for confirmation of any changes or cancellation. If SILIG needs to cancel an accepted booking, it will contact you using the details supplied for that booking.
Who do I contact about a complaint?
Call SILIG on 020 3488 6191. Have your booking reference handy so the team can identify the journey.
What happens to my information?
SILIG Transport Services Ltd uses the contact and journey details you submit to assess, respond to and arrange your request. Contact the booking team on 020 3488 6191 about your information or to request access or correction. Stripe handles card details on its checkout page.